Дополнительные курьерские сборы

The main goal of Sendparcel is to offer the best shipping offers and ensure a smooth delivery service process. For this reason, we always emphasize the importance of providing accurate shipment dimensions and weight when placing an order, properly packing the shipment, and carefully filling out the order form.

Just a few steps and you will be assured that your shipment will reach the recipient anywhere in the world quickly and smoothly.

We offer a wide selection of international couriers, so in the table below we provide detailed information about the surcharges which can be applied to your shipment by the courier, only if the shipment information you have provided when placing an order is inaccurate.

How to ensure that the initial price of the service will not change?
Here are few very important tips which can help you avoid surcharges for your shipment:
- Properly pack the shipment.
- Check the maximum dimensions of the shipment.
- If you are shipping outside the EU, do not forget to evaluate the customs formalities.

In the rare event when the courier applies additional charges to your shipment, we try to inform our customers as soon as possible. However, we only receive this information after the courier has submitted periodic invoices. Only then does such a message reach customers' email inbox. To avoid situations like this, ensure to carefully and accurately fill out the shipping documents.

Explanation Charge excl. VAT
Overweight package The surcharge applies to consignments with a package weight (actual or volumetric) of more than 70 kg. This charge applies to each overweight package in the consignment.

95 Eur*

Oversize package The surcharge applies to shipments with at least one side of the package longer than 120 cm. This fee applies to each oversized package of the shipment. 50 Eur*
Remote area The surcharge is automatically applied when placing an order to consignments with a pick-up or delivery address in a distant / difficult to serve area. The system identifies the remote location by the post code provided.  0.50 Eur/kg with min of 21 Eur*
Non-stackable pallet The surcharge applies to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content, or packaging material. If the packaging has a sign such “do not stack”, the surcharge maybe be applied to the shipment as well. 275 Eur*
Address / contact correction The surcharge is applied if at the time of delivery it was not possible to find the address specified by the consignee, to call or if delivery of the shipment is required to an address other than that specified at the time of placing the order. 11 Eur
Data entry The surcharge is applied if the shipment was handed over to the courier earlier than the actual courier’s arrival selected when placing an order or the shipment is handed over to the courier without the shipment documents provided by Sendparcel. 10 Eur
Lithium battery transport fee The surcharge applies to the following types: lithium ion PI966, lithium metal PI969
The surcharge is applied after receiving information from the carrier.
5 Eur
Dangerous Goods (DG) transport fee The surcharge is applied after receiving information from the carrier. Eur 10 for small quantities (up to 1 kg for Express services)
Eur 25 - limited quantities (1 - 30 kg for Economy services)
Export declaration for Economy services The surcharge is automatically applied when placing an order for Economy shipments outside European Union. Shipments to the UK are not subject to this charge.

10 Eur + 3 Eur for each product group

Export declaration for Express services The surcharge is automatically applied when placing an order for Express shipments with the value of 1000 Euro or higher destined outside European Union. 10 Eur + 5 Eur for each additional product group, if the shipment consists of more than 5 product groups

 

    Explanation Charge excl. VAT
Exceeds package dimensions The surcharge is automatically applied to packages exceeding 243 cm in length or 330 cm in length + volume, where volume = 2 x width + 2 x height 55 Eurper package
Special handling of packaging exceeding the specified dimensions Parcels exceeding one of the following requirements:
the longest side exceeds 121 cm;
the second longest side exceeds 76 cm;
266 cm length + girth, where girth = 2 x width + 2 x height
35 Eurper package
Special handling of shipments exceeding the specified weight The surcharge is automatically applied when placing an order for packages in which at least one package or parcel weighs more than 31 kg (but does not reach 68 kg). 18 Eurper package
Special handling of improperly packed shipments The surcharge applies to non-standard packages that are not compatible with standard processes and may pose a risk to equipment, personnel and other packages 25 Eur* per package
Remote area The fee is automatically applied at the time of order placement for parcels with a pick-up or delivery address in a remote/difficult to reach area. The system identifies the remote location by the postcode provided. Check the list of postcodes or locations to see where the premium applies. Prices vary depending on the group the postcode or location falls into:
Group A: 3.10 Eur per parcel
Group B: Eur 0,45/kg (minimum Eur 22)
Group C: Eur 0,59/kg (minimum Eur 28)
Address / contact correction The surcharge is applied if at the time of delivery it was not possible to find the address specified by the consignee, to call or if delivery of the shipment is required to an address other than that specified at the time of placing the order. 9 Eurper shipment
Special handling of cargo The surcharge applies when the longest side of any part of the load is longer than 157 cm. 55 Eurfor any part of the cargo
Non-stackable pallet The surcharge applies to any parts of the load that cannot be safely stacked on top of each other.

It applies to each part of the shipment, even if the shipment consists of several parts.
200 Eurfor any part of the cargo

 

    Explanation Charge excl. VAT
Exceeds package dimensions The surcharge applies to consignments with a package weight is up to 30 kg and exceeding the following dimensions:
Express service - 120 (length) x 120 (width) x 150 (height) cm
Economy service - 240 (length) x 120 (width) x 180 (height) cm
55 Eurper shipment
Special handling of shipments exceeding the specified weight The surcharge is automatically applied when placing an order for shipments in which at least one package or parcel weighs more than 31 kg (but does not reach 68 kg). 20 Eurper shipment
Special handling of improperly packed shipments The surcharge applies to non-standard packages that are not compatible with standard processes and may pose a risk to equipment, personnel and other packages 40 Eur* per shipment
Remote area The surcharge is automatically applied when placing an order to consignments with a pick-up or delivery address in a distant / difficult to serve area. The system identifies the remote location by the post code provided.   0.45 Eur/kg with min of 22 Eur or max 122 Eur*
Non-stackable pallet The surcharge applies to every pallet within a shipment that cannot be stacked, either on request by the shipper, or because of its shape, content, or packaging material. If the packaging has a sign such “do not stack”, the surcharge maybe be applied to the shipment as well. 20 Eur* per shipment
Address / contact correction The surcharge is applied if at the time of delivery it was not possible to find the address specified by the consignee, to call or if delivery of the shipment is required to an address other than that specified at the time of placing the order. 6 Eur* per shipment
Export declaration for Economy services The surcharge is automatically applied when placing an order for Economy shipments outside European Union. Shipments to the UK are not subject to this charge. 17.38 Eur + 5 Eur for each product group
Non-conveyable The surcharge is applied if an item weighs less than 30 kg and does not comply with these requirements:
Exceeded package dimensions: 121 (length) x 76 (width) x 76 (height) cm
The package is in the form of a tube or cylinder.
Packages with liquid that may lose stability (barrels, bottles).
45 Eur* per shipment

 

Explanation Charge excl. VAT
Excess package weight The surcharge applies if the weight of the consignment exceeds 30 kg. Also, this type of shipment is returned to the sender. 100% refund price based on current shipping rates

 

Explanation Charge excl. VAT
Excess package weight The surcharge applies if the weight of the consignment exceeds 30 kg. Also, this type of shipment is returned to the sender. 100% refund price based on current shipping rates

 

Explanation Charge excl. VAT
Remote area The surcharge is automatically applied when placing an order to consignments with a pick-up or delivery address in a distant / difficult to serve area. The system identifies the remote location by the post code provided. 20.27 EUR*

 

Explanation Charge excl. VAT
Missed collection fee  The surcharge is applied when the packages are not handed to courier when the courier arrived. 4 Eur*

 

Explanation Charge excl. VAT
Address / contact correction The surcharge is applied if at the time of delivery it was not possible to find the address specified by the consignee, to call or if delivery of the shipment is required to an address other than that specified at the time of placing the order. 1.10 EUR
Loading works The surcharge applies if the weight of the consignment exceeds 30 kg. 0.14 EUR/kg

 

Explanation Charge excl. VAT
Redirection The surcharge applies when the shipment is forwarded to an address other than the one specified at the time of placing the order. The charge is the same as shipping price, for example: shipping price is 5 EUR, the additional fee will also be 5 EUR
Reattempt delivery Failure to contact and / or locate the address provided by the consignee a second and third time will result in a charge for each reattempt delivery. The charge is the same as shipping price, for example: shipping price is 5 EUR, the additional fee will also be 5 EUR
Exceeds package dimensions

The surcharge applies when the consignment exceeds the standard package dimensions:
The standard dimensions of the box are 120 x 80 x 120 cm
The standard dimensions of the pallet are 120 x 80 x 170 cm

The charge is the same as shipping price, for example: shipping price is 5 EUR, the additional fee will also be 5 EUR
Courier call The surcharge is applied when calling a courier to the specified address at the time of placing the order. 1 EUR / 2 EUR
Remote area The surcharge is automatically applied when placing an order to consignments with a pick-up or delivery address in a distant / difficult to serve area. The system identifies the remote location by the post code provided. 40.55 Eur*



* The amount of charge provided does not include the fuel tax.
The fuel tax is constantly changing and may decrease or disappear depending on changes in global fuel prices.

If you have any questions or concerns about additional courier fees, feel free to contact Sendparcel customer service consultants via Live Chat or by email at [email protected].

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